At HJ Counselling & Training Center (“we,” “us,” “our”), located in Surat, Gujarat, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or engage with our services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide you with a personalized and effective experience at HJ Counselling & Training Center.
a) Personal Information
When you register for our counseling or training services, we may ask for personal details such as:
- Name
- Address
- Email address
- Phone number
- Age
- Gender
- Health-related information (relevant to counseling sessions)
- Payment information (for training services, if applicable)
b) Non-Personal Information
We may collect non-personal information automatically when you interact with our website, such as:
- Browser type
- Device type
- IP address
- Date and time of visit
- Referring URL
- Pages visited on the website
This information helps us improve the user experience on our site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing services: To offer counseling sessions, training, and related services.
- Communication: To respond to your inquiries, send reminders, confirmations, or updates regarding our services.
- Personalization: To customize content, provide recommendations, and improve the website experience based on your preferences.
- Marketing and Promotions: To send you promotional materials about upcoming sessions, workshops, or events, but only if you have opted in.
- Compliance with legal requirements: To comply with applicable laws and regulations.
3. Sharing Your Information
We do not share, sell, or rent your personal information to third parties unless:
- Service Providers: We may share your information with trusted third-party service providers who assist in running our business (e.g., payment processors, email service providers). These third parties are contractually obligated to maintain the confidentiality of your information.
- Legal Obligations: We may disclose your personal information if required by law, court order, or government authorities.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
5. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers, encryption, and regular security audits. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
As a user of our website and services, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request updates or corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving marketing emails or notifications by clicking the unsubscribe link provided in the email or contacting us directly.
- Withdraw Consent: If you have provided consent for any data processing activities, you may withdraw your consent at any time by contacting us.
To exercise any of these rights, please contact us at the contact details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your preferences and improve the functionality of the site.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HJ Counselling & Training Center
Reach Us:
12th Floor, Velocity Business Hub,
LP Savani Road, Pal Gam,
Surat, Gujarat – 395009
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Email: heenajain1207@gmail.com
Phone: +91-9687099306